Ragnarok Construction LLC Privacy Policy
Last updated 1 September 2026
This privacy policy explains how Ragnarok Construction LLC, a company organized under the laws of the United States with its office at 1288 W 1600 N, Provo - 84604-2354, United States (US), handles personal information across the systems we operate. The policy was prepared under the direction of our developer Ragnaroky and governs every service, form, portal and communication channel described on this site.
Scope of This Policy
This policy applies to all personal information gathered when a person visits any page under the ragnarok.mom domain, submits a contact form, sends an email to any Ragnarok Construction LLC address, or takes part in a build program, lift planning consultation or site coordination project managed by the Company. The policy also reaches records we receive during procurement, certification and logistics work even when a person never visits the website directly. When a phrase such as the Company, we, our or us appears in this document it refers to Ragnarok Construction LLC and any of its contractors acting on direct written instruction. This policy does not cover websites we merely link toward, nor does it cover the independent systems operated by mill suppliers, certification bodies or crane rental services over which we hold no control.
Role of Ragnaroky and the Company
The developer Ragnaroky assembled and maintains this website, its visual systems and its public-facing behavior. Ragnaroky acts under and alongside Ragnarok Construction LLC as described in this document. The developer does not independently buy, sell or rent the personal information described here. All operational decisions about how long records stay on file and who may view a given set of drawings or files rest with the Company leadership in Provo. If you have a request about a record held by the site or about a project you took part in, you should contact the Company at notify@ragnarok.mom instead of treating a general web contact as enough. The developer is named here so that the people who build our pages stay plainly visible to the public and to the authorities that audit this policy.
Information We Collect
We collect only the categories of information that are reasonably necessary to answer a request, manage a project or operate the tools on this site. The main categories are contact details such as a name, an email address, a telephone number and a company name; professional details such as a role title, a trade certification number or a license state; operational details such as a shipping address, a project reference or an invoice note; and technical details such as an internet protocol address, a browser type, a screen size and the pages visited. We do not set out to gather sensitive information such as health records or government identifiers unless a request or a contracted project makes that unavoidable, and in those rare cases we record only the minimum needed to meet a legal or contractual duty.
Sources of Personal Information
Personal information reaches us through several ordinary channels. A person may type contact details directly into a website form. A person may address an email to notify@ragnarok.mom or to any address that carries the ragnarok.mom suffix. A procurement portal may carry names and addresses forwarded by a fabricator when we order steel or timber. A certification ledger may include the name and card number of a rigger or operator provided by the certification authority. A logistics model may include the telephone of a haulage driver arranged by a subcontractor. In every case the information arrives because a legitimate business arrangement or consent supports it, and we treat the arrival channel as the first clue about how the information may lawfully be used.
How We Use Your Information
We use personal information only for purposes that align with this policy. The leading purpose is answering a request you made through a form or an email, which means we store your details long enough to reply and to follow up on that specific exchange. The next purpose is delivering a contracted service such as structural erection planning, crane lift coordination or site logistics modeling, which means we add your information to the working files of that project. We also use information to keep the site secure, to respond to law enforcement when served with proper process, to maintain accounting records and to honor choices you made about marketing. We do not sell personal information to outside parties, and we do not use it to build advertising profiles aimed at re-targeting you across the web.
Lawful Bases for Processing
Ragnarok Construction LLC processes personal information only where a defensible basis exists. Where we answer a request you started, we process on the basis of consent combined with our legitimate interest in serving you well. Where we carry a contracted project forward, we process under the contract itself and under the legitimate interest of completing work we were paid to do. Where law or a certification body commands production of a record, we process under that legal obligation. Where an emergency on a live site means we must share a name with rescue services, we process under the vital interest exception. Every page of this policy should be read as a map of those bases so that nothing here suggests we gather information without a reason we could justify to the authority that oversees us.
Retention of Records
Records stay on file only as long as their purpose lasts. A short contact form exchange is held for a reasonable reply window and then removed when it is no longer needed. A project file is held for the life of the project plus the years required by construction accounting and warranty practice, because a warranty claim can arrive long after the last weld cools. Certification records are held until the card expires and a short grace period beyond that. Technical logs are rolled off a few weeks after capture unless a security review keeps one longer. When a retention window closes we delete or de-identify the record rather than keeping it on the chance it may become useful later. We review our file plan every fiscal year and adjust it when project law or business need changes.
Security of Construction Records
The security of a construction record matters as much as the security of a data center because a frame drawing can carry site coordinates and a schedule can carry crew names. We protect these files with access limited to people whose project role requires the record. We use encrypted connections when files cross the network and locked storage when they rest. We rotate passwords, we review who can still open a closed project and we restrict physical prints to a small number of registered copies. No security is absolute, but our practice treats a set of steel drawings as something closer to a set of keys than to a piece of marketing mail.
Analytics and Maintenance Data
To understand how many people find our services and whether the pages render correctly, we look at aggregated technical signals such as how many requests a page receives, which countries the traffic comes from and how long a page stays on screen. Aggregated signals do not name an individual visitor. Where individual logs are kept for maintenance, an internet protocol address may appear for a short period so we can trace a malfunction. Aggregates help us decide which pieces of our site deserve attention and which need repair. If you prefer not to contribute even to an aggregate, the practical choice is to browse the site without logging in anywhere, because we require no account to read any public page.
Privacy for Children
Ragnarok Construction LLC does not design its material for children and does not knowingly collect personal information from anyone under the age of thirteen. The drawings, schedules and coordination files on this site concern heavy construction and are not aimed at young audiences. If a child should nonetheless submit a form, we will remove the record as soon as we become aware of it and will not use it for any purpose. If a parent or guardian believes a child sent us personal information, the parent should write to notify@ragnarok.mom with the details and we will investigate and delete the record within a reasonable window. We keep this policy plainly above the age line because a heavy lift ledger is no place for a minor.
Your Rights and Choices
Depending on where you live you may hold rights over the personal information we keep about you. Those rights commonly include requesting a copy of the records we hold, requesting that we correct a mistake in a record, and asking us to delete records that no longer serve a lawful purpose. You may also ask us to restrict how we process a disputed record and to stop sending marketing messages at any time. To exercise a right, write to notify@ragnarok.mom with a clear description of the record in question. We will confirm receipt, verify who is asking and act within the time the applicable law allows. A request does not cancel our separate legal duty to keep records that a certification body or a court obliges us to hold.
California Resident Disclosures
For residents of California the sections of state law that protect personal information add further shape to this policy. We collect the categories of identifiers, commercial information, professional information and internet activity described above, and we do not sell that information as California law defines a sale. We retain information only for the business or auditing purposes described here. California residents may ask for a list of the categories we shared with a service provider in the previous calendar year, and we will answer that request free of charge. Residents may also ask us to stop sharing information for cross-context advertising, and we honour that by not engaging in such sharing at all. Shine the light requests and do not sell my personal information requests should be sent to the contact address in this policy.
International Data Movements
Ragnarok Construction LLC operates primarily from the United States and stores its records in locations it selects for reliability. If you send information to us from another country, your information crosses borders to reach that storage. When we rely on a protective framework or on standard contractual terms to move records out of a jurisdiction that demands specific safeguards, we apply the requirements that jurisdiction places on the exporter. If you reside in a region with strong data protection rules, you should treat a form submission or a project intake as consent to that movement, which we keep necessary to the work you asked us to do.
Email and Marketing Consent
When you send us an email or fill in a form you are not automatically enrolled in any mailing list. We may answer your message directly and we may, where you have agreed, send occasional notes about a project you are part of. Commercial announcements outside an active project go out only with a clear opt-in from the recipient, and every such announcement carries a way to withdraw from future messages. Email is our main working channel, so ordinary project correspondence is not marketing even when it contains an invitation to a review meeting. Should you wish to stop hearing from us about non-essential matters, a single message to notify@ragnarok.mom is enough to remove you from the opt-in list.
Third Party Tools We Might Use
To keep the website dependable we may rely on a small set of outside services such as a domain name registrar, a hosting provider, a security monitoring service and an email delivery service. Each of these services receives only the information its task requires and each is bound by its own published data handling terms. We review these providers when we choose them and we periodically confirm that they have not quietly changed their data practices in a way that would surprise the people whose records we store with them. We do not license our contact list to any tool provider and we do not allow a provider to see the contents of project drawings unless the provider is the storage location we chose for those files.
Breach Notification Practice
If a security incident exposes personal information that this policy covers, we will investigate the scope of the incident before making any public statement so that the note we send is accurate and not an early guess. Where the law requires notification to affected people, to a regulator or to both, we will notify them without unreasonable delay after we have established the scope. Where no law compels a notice but the risk is meaningful, we will still warn the people whose records may have been exposed. We keep a log of significant incidents and the lessons we drew from each so that a repeated failure is less likely to happen on our watch.
Automated Decisions and Profiles
We do not make decisions that produce legal effects about you purely through an automated process. A booking, a certification check or a staffing call in our work is reviewed by a person before it becomes consequential. Where a web form performs a routine validation such as checking whether an email address is well formed, that validation is automatic but trivial and reversible. Where a maintenance script filters out obvious spam before a human ever sees a message, that filter protects rather than decides. If in the future we introduce a genuine automated judgement such as an eligibility screen for a program, this section will be amended and we will give you a way to ask for a human review of the outcome.
Links to Outside Websites
This site links to other websites when a linked page genuinely helps you, such as a certification authority or a professional industry group. Once you follow a link away from ragnarok.mom this policy no longer applies, because the outside site has its own operator, its own rules and its own duty to explain itself. We choose outside links with care but we cannot inspect the internal practices of every page we point toward. Before you give personal information to an outside site reached from ours, read the privacy policy on that site and decide for yourself whether its habits match what you expect.
Changes to This Policy
Ragnarok Construction LLC may revise this policy as its services, its tools or the law change. When a revision is material we will update the last updated date near the top of this page and, where the change affects how we use information you already gave us, we will draw attention to the change through the site or through an email to recently active contacts. A new version applies to information gathered after it is published and continues to apply to older information except where the older information was gathered under a promise that a later change would not erase. Reading the policy before each project begins is a habit we recommend, because a construction relationship that starts with clear terms tends to stay clear throughout.
Contacting the Company
Questions about this policy, requests to exercise a privacy right or concerns about how a record was treated all belong with the same office. Write to Ragnarok Construction LLC at 1288 W 1600 N, Provo - 84604-2354, United States (US), or send an email to notify@ragnarok.mom, or telephone +17073606006 during ordinary business hours. A privacy request does not require a lawyer and does not require a special form; a clear plain language description of the problem is enough for us to begin. We aim to acknowledge a privacy message within a few working days and to resolve the matter within the timeframe the applicable law sets out.